SalesForce Administrator Practical Guide Online Courses
EduCBA
Summary
- Certificate of completion - Free
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Overview
What is Salesforce?
Salesforce is basically a SaaS (Software as a Service) where the users need to sign up for an account and start using the software for their business. It was initially developed as a Customer relationship Management product but it has improved a lot and gone beyond that. Now a day’s everything goes online and it becomes difficult for the companies to maintain huge databases. So they can get a space for them on the cloud storage which is offered by Salesforce. In today’s world Salesforce is one of the leading web based database provider in the market. Salesforce is well known for its CRM.
What is CRM?
A CRM is a tool which lets you to manage your customers, partners and all the other information of your business at a single place.
Description
What is Salesforce CRM?
It is a set of business processes and applications which help the companies to manage all the information in one centralized location. It is the best CRM tool in the market now. Salesforce provides its services in the following four fields of clouds – Sales Cloud, Service Cloud, Collaboration cloud and Force com custom cloud.
CRM Training Objectives
At the end of this course you will be able to
- Understand what is Salesforce
- Learn more about cloud computing works
- Learn how to create a Salesforce account
- Use Salesforce in an effective way
Pre requisites for taking CRM Training
For taking this course you need not possess any prior Salesforce experience. You just need to have the passion to learn about Salesforce. If you know the basics of cloud computing then it will be an added advantage for you in this course.
Target audience
This course is designed for everyone who is interested in learning about Salesforce. Salesforce has different type of editions for groups, professional and companies. A person can select their type of edition according to their goals and features.
Questions and answers
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Certificates
Certificate of completion
Digital certificate - Included
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Legal information
This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.